Betty AI SMS Integration

Yes — Mobile Message integrates with Betty AI. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Betty AI integration

A financial services team uses Betty AI to make phone calls, but a rejected call can still leave a customer waiting. Betty AI can tell Zapier when a call is rejected, completed, or has a new transcript ready. Mobile Message can then send a follow-up SMS while the call outcome is still useful.

Call Rejected can trigger a text asking the customer to reply or choose another contact time. Call Completed can send a confirmation, while New Call Transcript can alert a manager that the conversation is ready for review. In the other direction, Mobile Message’s Inbound SMS Received can start Betty AI’s Send Outbound Call action when a customer texts and the Zap has a suitable phone number and call instruction. Betty AI remains the phone-call platform, and Mobile Message handles SMS. These are separate, one-directional automations created in Zapier, not a native two-way conversation or automatic transcript synchronisation. Keep the follow-up wording clear and review the fields before enabling the workflow.

Categories:

Phone & SMS

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Betty AI and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Betty AI reports a rejected call Betty AI · Call Rejected

Then Text the customer a follow-up option Mobile Message · Send SMS

Use this Zap

When A Betty AI call ends answered Betty AI · Call Completed

Then Text the customer a call confirmation Mobile Message · Send SMS

Use this Zap

When A customer texts the Mobile Message number Mobile Message · Inbound SMS Received

Then Start a Betty AI follow-up call Betty AI · Send Outbound Call

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Betty AI supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 3

Call Completed — Triggers when an answered phone call ends.
Call Rejected — Triggers when a call is rejected.
New Call Transcript — Triggers when a call transcript is ready after the call ends.

Actions 1

Send Outbound Call — Sends an outbound call to a target phone number using the Betty system

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Betty AI + SMS: common questions

Can Betty AI send an SMS after a rejected call?

Yes. Call Rejected can trigger Mobile Message’s Send SMS action through Zapier. The message can offer a follow-up option or explain how the customer can contact your team.

Can an inbound SMS start a Betty AI call?

Yes. Inbound SMS Received can trigger Betty AI’s Send Outbound Call action when the Zap has the required phone number and call parameters. Configure clear routing rules so only suitable messages start a call.

How do I connect Betty AI call outcomes with Mobile Message?

Choose a Betty AI call trigger in Zapier and add Mobile Message, or use Mobile Message’s inbound trigger with Betty AI as the action. No code is required. Both service accounts and Zapier are needed to authenticate and test the workflow.

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