Better Stack SMS Integration

Yes — Mobile Message integrates with Better Stack. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Better Stack integration

You're in the middle of your morning standup when the monitoring system reports that your production server is down. Someone's got to check it out immediately, but you don't have time to search the on-call schedule. Either you start texting people individually, or you hope whoever's responsible notices the alert before your customers start complaining. Minutes feel like hours when your website is down.

Better Stack connected to Mobile Message means your on-call engineer gets a text the instant something's wrong. New incidents trigger SMS alerts to whoever's scheduled to handle them, not just Slack notifications that might get buried. Your team gets back online faster because someone actually knows about the problem and can start working on a fix.

The result is faster incident response and less stress on your ops team. When critical issues trigger SMS alerts instead of relying on people noticing notifications, your mean time to resolution drops, and your uptime improves.

Categories:

Server Monitoring

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Better Stack and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new incident is created or updated Better Stack · New or Updated Incident

Then Alert your on-call engineer immediately Mobile Message · Send SMS

Use this Zap

When Instant The on-call rotation changes Better Stack · On-Call Contact Changed

Then Notify the new person they're now on duty Mobile Message · Send SMS

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Better Stack supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2

New or Updated Incident — Triggers when new incidents are created, or when existing incidents are updated.
On-Call Contact Changed — Triggers when an on-call contact changes.

Actions 4

Acknowledge Incident — Acknowledges an incident.
Add Incident Comment — Adds a comment to an incident.
Create Incident — Creates an incident that notifies the team.
Resolve Incident — Resolves an incident.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Better Stack + SMS: common questions

Can I get alerted via SMS when an incident happens?

Yes. When a new incident is created or updated in Better Stack, you can automatically send SMS alerts to your on-call team. Include the incident severity and description in the message so responders know what they're dealing with immediately.

Can I notify the on-call engineer when the schedule changes?

Absolutely. Better Stack can trigger an SMS whenever the on-call rotation changes, ensuring the new person on duty knows they're responsible for incoming alerts.

How do I set up Better Stack and Mobile Message in Zapier?

Connect your Better Stack and Mobile Message accounts in Zapier, then create Zaps for the incidents or on-call events you want to notify via SMS. Zapier automatically sends your team the details they need to respond.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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