A print job reaches the proof stage and the customer is waiting to know what happens next. Artworker can send Job Item: Proof Sent for Approval to Mobile Message through Zapier, so the customer or production team receives a timely SMS. The message can identify the job and explain that approval is required.

Job Item: Proof Approved, Job Item: Proof Changes Requested and Job Item: Artwork Rejected offer further useful moments for communication. A team can send a short update when approval is complete, or alert the account manager when changes are requested. Job Item: Completed can also trigger a collection or dispatch message where the relevant customer details are available.

This connection is configured in Zapier, not as a native two-way integration. Artworker provides the job event and fields, and Mobile Message sends the SMS. Mobile Message can also Create Contact when a customer first becomes relevant to the messaging workflow. For production teams, the benefit is a visible customer update at key approval points, without someone having to copy every status change into a separate messaging tool.