800.com SMS Integration
Yes - Mobile Message does integrate with 800.com!
Through Zapier, Mobile Message can send an SMS to a staff member or customer using the call information available in 800.com. You can also create a contact or add one to a list when the event provides the required details. A text can flag a completed call, prompt a return call or alert a manager after call intelligence has been generated. This is a Zapier connection, not a native two-way integration.
Use the event that matches your process. Started Call may suit an internal alert, while Completed Call Intelligence can support a review message after analysis. Keep the SMS within the information supplied by 800.com. Mobile Message's Delivery Status Updated trigger can support a separate delivery workflow, but it does not write call data back to 800.com.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect 800.com and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything 800.com supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 3
- Completed Call — Triggers when a call has been completed.
- Completed Call Intelligence — Triggers when a call has been analyzed by 800i.
- Started Call — Triggers when a call has been started.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
800.com + SMS: common questions
Can 800.com send an SMS after a completed call?
Yes. Completed Call can trigger Mobile Message's Send SMS action. The message can notify a colleague, prompt a return call or provide a customer update using the call details available from 800.com.
Can call intelligence results trigger a text?
Yes. Completed Call Intelligence runs when a call has been analysed by 800i, and it can start a Zap using Send SMS. This can alert a team member that the result is ready for review.
How do I set up 800.com with Mobile Message?
Use Zapier to select an 800.com call trigger and a Mobile Message action. Connect both service accounts, map the caller or call fields and test the Zap. This is a no-code setup completed inside Zapier.
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