SMS for Medical Clinics
Reschedule patients fast when a doctor's unavailable, cut no-shows with appointment reminders and prompt overdue check-ups with two-way texting.
Built for how medical clinics communicate
A patient who doesn't know their GP is away today turns up to a locked door, and a recall letter that sits unopened means a health check gets missed. Australian medical clinics use SMS to reschedule patients fast when a doctor is unavailable or an appointment changes, remind patients the day before so fewer seats go empty, prompt overdue check-ups and care plan reviews, and let a patient know their results are ready to discuss without saying what they are.
Mobile Message sends from your practice's name with every reply landing in one shared inbox, so reception can handle reschedule requests and patient questions without the phones running hot. It's prepaid credits from 1.6¢ per message, no monthly fees or contracts, and the REST API can connect to your practice management system to send reminders and recalls automatically.
Appointment reminders and reschedules
Remind a patient the day before, and text instantly if a doctor is unavailable so they can rebook without calling.
Doctor and appointment change notices
Let a patient know their appointment has moved to a different doctor or time, and confirm they're still happy to attend.
Recall reminders
Prompt patients when a health check, immunisation or care plan review is overdue.
Results-ready notifications
Let a patient know their results are ready to discuss, without sending clinical detail by text.
Practice updates
Let patients know about a new doctor joining the practice or extended appointment availability.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase.
100% Direct Delivery
Messages delivered directly to Australian carriers for maximum speed and reliability.
FREE Dedicated Number
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Everything a medical clinic needs to text patients
Send from your practice's name, manage replies in one shared inbox, from 1.6¢ per message.
Import Your Contacts in Bulk
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Personalise Your Messages
Send personalised messages with each customer's name and other relevant details.
Two-way SMS Messaging
Easily engage with your customers and clients through free two-way messaging.
Automatic Opt-Outs
Include an automated opt-out option to let customers easily unsubscribe from messages.
SMS Message Templates
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Custom Sender ID
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Schedule Messages
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Unlimited Users
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Add Emojis to Your Messages
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send Messages in Any Language
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
Example messages medical clinics send
Realistic examples based on how GP practices and medical clinics use text messaging.
Hi Sarah, we're sorry but Dr Kumar is unavailable today. Please call us on 03 9XXX XXXX or reply to this SMS to reschedule your appointment.
Reminder, your appointment with Dr Osei is tomorrow at 10:30am at Riverside Medical Centre. Reply if you need to reschedule.
Hi Tom, you're due for your annual health check. Call the clinic or book online to arrange a time that suits you.
Your recent test results are ready to discuss. Please call Riverside Medical Centre to book a follow-up appointment.
How it works
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Add your patients
Import your patient list from your practice management system, no manual entry required. -
Send from your practice's name
Messages arrive from your clinic's name, not a random number, so patients know it's genuinely you. -
Send a reminder or a recall
Send a one-off reschedule message to a single patient, or a recall reminder to everyone overdue for a check-up. -
Reply from one shared inbox
Every reply lands in one shared inbox, so reception can keep on top of reschedules and questions.
Ready to text your patients?
Start sending appointment reminders, recalls and results-ready alerts today. No contracts, no monthly fees, just pay from 1.6¢ per message.