You.com SMS Integration

Yes — Mobile Message integrates with You.com. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the You.com integration

Customers get a better experience when useful answers arrive while the issue is still fresh. You.com can start a workflow when a new issue is created, while its Send Query action can return an AI-generated response for a question supplied by another Zap step. Mobile Message can send a plain-text SMS containing the selected response or an update about the issue.

This can help support and operations teams acknowledge a newly logged issue without asking staff to copy details into a separate messaging tool. For example, a new issue can trigger an SMS confirming receipt and sharing the issue reference. A workflow can also send a query to You.com before Mobile Message sends a concise answer, provided the data supplied to the query is suitable for that purpose. The connection is made through Zapier, so it is configured as separate trigger and action steps rather than a native two-way integration. You choose which issue data is used, what response is texted and who receives it, keeping the customer-facing message focused and easy to read.

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect You.com and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A new You.com issue is created You.com · New Issue

Then Text an issue acknowledgement Mobile Message · Send SMS

Use this Zap

When A customer texts your number Mobile Message · Inbound SMS Received

Then Create a You.com issue You.com · Create Issue

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything You.com supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1

New Issue — Triggers on a new issue.

Actions 2

Create Issue — Creates an issue.
Send Query — Sends a query to You.com and returns the AI-generated response.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

You.com + SMS: common questions

Can You.com send an SMS when a new issue is created?

Yes. New Issue can trigger Mobile Message Send SMS. Map the issue information into a short acknowledgement and send it to the chosen recipient through your Zap.

Can Mobile Message replies create You.com issues?

Yes. Inbound SMS Received can trigger You.com Create Issue. The Zap can pass the inbound message and available sender details into the new issue record.

How do I connect You.com with Mobile Message?

You need accounts with You.com, Mobile Message and Zapier. Build the workflow in Zapier without code, select the trigger and action, map the information, test the SMS and switch the Zap on.

Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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