Word of Mouth Pro SMS Integration

Yes - Mobile Message does integrate with Word of Mouth Pro!

Word of Mouth Pro suits operators who care about reviews but do not want every customer follow-up to depend on a manual reminder. When a New Review Received event arrives, a Zapier workflow can send a Mobile Message text to a staff member or customer, helping the team notice feedback while it is current. The connection can also use Word of Mouth Pro's review request actions.

After a completed service, you could use a separate workflow to start a review invite campaign in Word of Mouth Pro when Mobile Message receives an inbound SMS, provided the reply contains the details your process needs. Mobile Message can Send SMS, Send SMS to List, Create Contact, and Add Contact to List, so you can choose between an immediate message and an organised contact workflow. These are individual Zaps with one trigger and one action, not a shared review database or two-way sync.
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A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Word of Mouth Pro SMS Integration

What you can automate

Connect Word of Mouth Pro and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A new customer review is received Word of Mouth Pro · New Review Received
Then Text the team about fresh feedback Mobile Message · Send SMS
Use this Zap
When A customer texts your Mobile Message number Mobile Message · Inbound SMS Received
Then Start their Word of Mouth review invite Word of Mouth Pro · Start Review Invite Campaign
Use this Zap
When Word of Mouth Pro records a review Word of Mouth Pro · New Review Received
Then Notify the review management list Mobile Message · Send SMS to List
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Word of Mouth Pro supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1
  • New Review Received — Triggers when a new review is received.
Actions 2
  • Send Review Request (Essentials) — Sends a review request email to a customer.
  • Start Review Invite Campaign — Creates a contact and adds them into a review invite campaign

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Word of Mouth Pro + SMS: common questions

Can Word of Mouth Pro notify us by SMS about a new review?

Yes. New Review Received can trigger Mobile Message's Send SMS action. The message can alert a manager or team list with the available review details.

Can an SMS reply start a Word of Mouth review invite?

Yes. Mobile Message's Inbound SMS Received trigger can run Start Review Invite Campaign in Word of Mouth Pro when the required customer information is mapped.

How do I connect Word of Mouth Pro to Mobile Message?

Create the workflow in Zapier, select the review event or campaign action, and connect both accounts. No code is required, and active accounts on both services are needed.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!