VoiceGenie SMS Integration

Yes — Mobile Message integrates with VoiceGenie. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the VoiceGenie integration

A caller is transferred to a VoiceGenie agent, and a manager needs to know that the conversation has moved beyond the initial bot. VoiceGenie can send that event to Mobile Message, which then delivers a plain-text SMS alert to the right person. This helps teams notice important call activity without keeping the VoiceGenie dashboard open.

Use Call Transferred with Send SMS for a handover alert, or use Inbound Call when a new call should notify a team member. The message can include caller details available in VoiceGenie and a short instruction for the next step. This connection runs through Zapier. Mobile Message sends the text, while VoiceGenie continues to handle voice calls and its listed call actions. It does not turn an SMS reply into a call or create a two-way call record.

Choose recipients and wording carefully for the type of call. A concise transfer alert can help a salesperson respond promptly, while an inbound-call notice can support an after-hours process.

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect VoiceGenie and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A VoiceGenie call is transferred VoiceGenie · Call Transferred

Then Text the receiving team member Mobile Message · Send SMS

Use this Zap

When VoiceGenie receives an inbound call VoiceGenie · Inbound Call

Then Text the call alert Mobile Message · Send SMS

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything VoiceGenie supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2

Call Transferred — This trigger is hit whenever a call is transferred to agent
Inbound Call — Triggers when an inbound call is received

Actions 4

Place a Call — This action helps the user to place a call on voicegenie
Post Call Analysis — Gets Post call information like status( 'Ended' or not ) , or if Ended then all the information captured during hte call
Remove Contact — Remove a contact from any Campaign
Resume or Pause a Campaign — Using this action, you can pause or resume a campaign of voicegenie

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

VoiceGenie + SMS: common questions

Can VoiceGenie send an SMS when a call is transferred?

Yes. Use VoiceGenie’s Call Transferred trigger with Mobile Message’s Send SMS action. The Zap can alert a receiving staff member with the caller details supplied by VoiceGenie.

Can an inbound VoiceGenie call notify my team by text?

Yes. Inbound Call can trigger a Mobile Message SMS through Zapier. Map the available caller information and send a short notice to the selected team phone.

How do I set up VoiceGenie call alerts with Mobile Message?

In Zapier, select VoiceGenie as the trigger app, choose Call Transferred or Inbound Call, then select Mobile Message’s Send SMS action. No code is required, and both accounts must be connected.

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