VoiceGenie SMS Integration

Yes - Mobile Message does integrate with VoiceGenie!

A caller is transferred to a VoiceGenie agent, and a manager needs to know that the conversation has moved beyond the initial bot. VoiceGenie can send that event to Mobile Message, which then delivers a plain-text SMS alert to the right person. This helps teams notice important call activity without keeping the VoiceGenie dashboard open.

Use Call Transferred with Send SMS for a handover alert, or use Inbound Call when a new call should notify a team member. The message can include caller details available in VoiceGenie and a short instruction for the next step. This connection runs through Zapier. Mobile Message sends the text, while VoiceGenie continues to handle voice calls and its listed call actions. It does not turn an SMS reply into a call or create a two-way call record.

Choose recipients and wording carefully for the type of call. A concise transfer alert can help a salesperson respond promptly, while an inbound-call notice can support an after-hours process.

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

VoiceGenie SMS Integration

What you can automate

Connect VoiceGenie and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A VoiceGenie call is transferred VoiceGenie · Call Transferred
Then Text the receiving team member Mobile Message · Send SMS
Use this Zap
When VoiceGenie receives an inbound call VoiceGenie · Inbound Call
Then Text the call alert Mobile Message · Send SMS
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything VoiceGenie supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2
  • Call Transferred — This trigger is hit whenever a call is transferred to agent
  • Inbound Call — Triggers when an inbound call is received
Actions 4
  • Place a Call — This action helps the user to place a call on voicegenie
  • Post Call Analysis — Gets Post call information like status( 'Ended' or not ) , or if Ended then all the information captured during hte call
  • Remove Contact — Remove a contact from any Campaign
  • Resume or Pause a Campaign — Using this action, you can pause or resume a campaign of voicegenie

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

VoiceGenie + SMS: common questions

Can VoiceGenie send an SMS when a call is transferred?

Yes. Use VoiceGenie’s Call Transferred trigger with Mobile Message’s Send SMS action. The Zap can alert a receiving staff member with the caller details supplied by VoiceGenie.

Can an inbound VoiceGenie call notify my team by text?

Yes. Inbound Call can trigger a Mobile Message SMS through Zapier. Map the available caller information and send a short notice to the selected team phone.

How do I set up VoiceGenie call alerts with Mobile Message?

In Zapier, select VoiceGenie as the trigger app, choose Call Transferred or Inbound Call, then select Mobile Message’s Send SMS action. No code is required, and both accounts must be connected.

Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!