Voiceflow SMS Integration
Yes - Mobile Message does integrate with Voiceflow!
When a message comes in, Zapier can use it to launch a Voiceflow agent conversation, send that message straight into an existing chat with the agent, fire a custom event inside your project, or even set up an outbound call so the agent rings the customer back. The customer keeps texting like normal and the agent picks up the thread, working through whatever script or logic you've built in Voiceflow without anyone in your business needing to jump in and answer manually. The result for the person on the other end is a reply that turns up straight away, at whatever hour they happened to send it.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect Voiceflow and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Voiceflow supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Actions 4
- Make Outbound Call — Triggers an outbound call by your agent.
- Send Event to Agent — Triggers a custom event in your project.
- Send Message to Agent — Sends a message to a conversation with an agent. Make sure you've begun the conversation before using this step!
- Start Agent Conversation — Sends a launch request to your agent, beginning the conversation.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Voiceflow + SMS: common questions
Can a text message start a conversation with my Voiceflow agent?
Yes. When someone texts your Mobile Message number, Zapier can use that as the trigger to run the Start Agent Conversation action in Voiceflow, launching your agent without anyone in your business starting the chat manually.
Can Voiceflow call a customer back after they text me?
Yes, if you've set up the Make Outbound Call action. An inbound text can trigger Zapier to ask Voiceflow to place an outbound call to that customer, handing the follow up to your agent instead of a staff member.
How do I connect my Mobile Message number to a Voiceflow agent?
You need a Mobile Message account, a Voiceflow project with an agent already built, and a Zapier account to join them. Inside Zapier you pick Inbound SMS Received as the trigger and one of Voiceflow's actions, such as Start Agent Conversation, with no coding required.
Ready to Try Mobile Message?
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!