Event ticketing businesses rely on staying connected with attendees before, during, and after events. VBO Tickets manages the full event lifecycle, and now you can extend that connection through SMS.

When a customer purchases event tickets through VBO Tickets, you can immediately create them as a contact in Mobile Message to send them confirmation, reminders, or related event information. When a new account is created, you can welcome them and encourage them to buy tickets. When attendees text your number, you can update their account to capture their preferences, dietary requirements, or special requests.

The outcome is that your attendees feel more personally connected to your events and organisation. You respond faster to their needs, you're not chasing spreadsheets to find contact details, and every interaction (SMS or ticket purchase) builds a complete profile of each customer. Event attendees get the feeling of a personalised experience rather than a transaction, which boosts loyalty and encourages repeat bookings.