Event organisers need to know that a booking, RSVP, or waitlist request has been received while the customer still expects a quick acknowledgement. Checking TicketsCandy manually can leave a new attendee waiting and can make it harder to respond when event activity increases.

Through Zapier, TicketsCandy can pass New Order, New RSVP Entry, New Waitlist Entry, or New Attendee to Mobile Message. A Send SMS action can confirm the booking, acknowledge a waitlist request, or tell an attendee where to find the next event detail. This suits community events, classes, venues, clubs, and organisers who want a direct mobile touchpoint after someone registers.

TicketsCandy has no listed actions, so the available direction is from an event in TicketsCandy to an SMS in Mobile Message. You can select the event that matches your process and map the attendee’s phone number, event name, and other available information. Each Zap is a specific one-way automation through Zapier, rather than a general connection that synchronises booking records.