Switch SMS Integration

Yes — Mobile Message integrates with Switch. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Switch integration

A customer who replies to a text and later receives a proper printed letter in the mail notices the difference, even in a business that mostly deals in texts and emails and rarely sends anything on paper at all these days.

Mobile Message connects to Switch through Zapier, so when a customer sends you a text message, that reply can trigger the Send Letter action in Switch, putting a letter in the post without anyone printing, folding or queuing at the Post Office counter that afternoon. It suits a business that still needs paper for certain replies, such as confirmations or formal notices, but doesn't want a manual mail run for every single one that happens to come in by SMS that week, especially once volumes start to climb and the reply pile grows faster than one person can keep up with on top of everything else on the desk.

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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Switch and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer sends you a text message Mobile Message · Inbound SMS Received

Then Send them a printed letter via Switch Switch · Send Letter

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Switch supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 1

Send Letter — Send a letter witch Switch

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Switch + SMS: common questions

Can a text message reply trigger a printed letter through Switch?

Yes. Mobile Message's Inbound SMS Received trigger can be connected through Zapier to Switch's Send Letter action, so a customer's reply results in an actual letter being prepared and posted without anyone printing or addressing an envelope by hand.

Can Switch send a letter based on a delivery status update from Mobile Message?

Delivery Status Updated events from Mobile Message can also be connected to Switch's Send Letter action through Zapier, so a change in a message's delivery status can result in a letter being sent instead of only a text.

How much setup does connecting Switch to Mobile Message take?

You join the two through Zapier with an active account for each. No coding is needed, you pick which Mobile Message event should set off the Send Letter action and Zapier keeps that running in the background from then on.

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