SurveyLab SMS Integration
Yes - Mobile Message does integrate with SurveyLab!
Through Zapier, SurveyLab’s New Response trigger can start Mobile Message’s Send SMS action, create a contact, or add a person to a list. For example, a low satisfaction response can alert a manager, while a positive response can place a respondent in a review follow-up list when their contact details are available. SurveyLab’s Add Contact action can also be started by Mobile Message’s Inbound SMS Received trigger to add a respondent to a SurveyLab collector and send a survey invitation.
This gives feedback teams a practical path from response to action. The SMS remains plain text, so include a short summary or a link rather than trying to carry a full survey result. The workflow is built in Zapier and runs one direction for each Zap, with field mapping controlling which response and contact details are used.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect SurveyLab and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything SurveyLab supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 1
- New Response — Triggers when a new survey response is collected.
Actions 1
- Add Contact — Add contact to the collector and send survey invitations.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
SurveyLab + SMS: common questions
Can SurveyLab text a team member after a response?
Yes. SurveyLab’s New Response trigger can start Mobile Message’s Send SMS action. Map the response details and the mobile number for the person who should handle the follow-up.
Can an SMS response add someone to a SurveyLab survey?
Yes. Inbound SMS Received can trigger SurveyLab’s Add Contact action, which adds a contact to the selected collector and sends a survey invitation.
How do I set up SurveyLab with Mobile Message?
Have SurveyLab, Mobile Message and Zapier accounts ready. Select New Response or Inbound SMS Received, choose the action on the other service, map the fields, test the Zap, and activate it without code.
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Learn MoreReady to Try Mobile Message?
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!