Smart Answering by SoundHound SMS Integration

Yes — Mobile Message integrates with Smart Answering by SoundHound. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Smart Answering by SoundHound integration

Customers get a clear next step after speaking with your business, even when the conversation happens through an AI answering service. Smart Answering by SoundHound handles incoming customer service calls, while Mobile Message can send a follow-up SMS through Zapier. The result is a prompt text that confirms what happened or guides the customer towards the next action.

Use On Session Ends to send a plain-text message after a call finishes, using the customer information supplied by the session. On Action Triggered can also start a text when a Smart Action is fired, which suits specific outcomes in your call flow. You can personalise the message with the available details, such as a booking instruction, a callback expectation or a link to further information. This connection does not create a two-way phone system. It gives your voice workflow a practical SMS follow-up when a call event occurs.

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Smart Answering by SoundHound and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant An answering session ends Smart Answering by SoundHound · On Session Ends

Then Text the caller a tailored follow-up Mobile Message · Send SMS

Use this Zap

When Instant A Smart Action is fired Smart Answering by SoundHound · On Action Triggered

Then Text the customer the relevant next step Mobile Message · Send SMS

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Smart Answering by SoundHound supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2

On Action Triggered — Triggers when a Smart Action is fired.
On Session Ends — Triggers when a session ends with customer information.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Smart Answering by SoundHound + SMS: common questions

Can Smart Answering by SoundHound send an SMS after a call?

Yes. Use On Session Ends as the Zapier trigger and Send SMS as the Mobile Message action. The session event includes customer information, which can be mapped into a plain-text follow-up message.

Can a Smart Action trigger a Mobile Message text?

Yes. On Action Triggered can start a Zap when a Smart Action is fired. That Zap can use Send SMS to deliver a message based on the action and the customer details available to the event.

How do I set up SMS follow-ups from Smart Answering?

Choose Smart Answering by SoundHound and Mobile Message in Zapier, select the relevant event and message action, then map the fields. No code is needed, but you will need accounts with both services.

Ready to Try Mobile Message?

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