Skaala SMS Integration

Yes — Mobile Message integrates with Skaala. Send and receive SMS from the tools you already use.

Start a Free Trial Connect Now with Zapier

✓ 50 FREE SMS credits included when you sign up

About the Skaala integration

A receptionist finishes a call and immediately has another booking to handle. If the customer’s appointment changes or is cancelled, relying on someone to send a separate text creates an avoidable gap. Skaala’s booking and contact events can start a Zapier workflow, allowing Mobile Message to keep customers informed while the details are still current.

A new booking can send a confirmation or arrival instruction by SMS. A cancelled booking can send a clear notice, while an updated booking can tell the customer that the time or status has changed. Skaala’s New Contact trigger can also create a Mobile Message contact, giving your team a record for future communication. These workflows use the information already captured by Skaala.

This suits clinics, service businesses and other operators whose calls lead directly to appointments. You choose the recipient, text and mapped booking fields in Zapier. The connection is not a native two-way integration. Skaala starts the selected workflow event, and Mobile Message performs the SMS or contact action you configure.

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Skaala and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new Skaala booking is created Skaala · New Booking

Then Text the customer booking details Mobile Message · Send SMS

Use this Zap

When Instant A Skaala booking is cancelled Skaala · Cancelled Booking

Then Text the customer the cancellation notice Mobile Message · Send SMS

Use this Zap

When Instant A Skaala booking is updated Skaala · Updated Booking

Then Text the new appointment details Mobile Message · Send SMS

Use this Zap

When Instant Skaala creates a new contact Skaala · New Contact

Then Create their Mobile Message contact Mobile Message · Create Contact

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Skaala supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 5

Call Completed — Triggers when a phone call is completed, including AI analysis and transcript.
Cancelled Booking — Triggers when a booking is cancelled.
New Booking — Triggers when a new booking is created.
New Contact — Triggers when a new contact is created.
Updated Booking — Triggers when a booking is updated.

Actions 5

Cancel Booking — Cancels an existing booking.
Create Booking — Creates a new booking appointment.
Create Contact — Creates a new contact.
Update Booking — Updates an existing booking (reschedule, change status, etc.).
Update Contact — Updates an existing contact.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Skaala + SMS: common questions

Can Skaala send an SMS when a booking is made?

Yes. Use Skaala’s New Booking trigger with Mobile Message Send SMS in Zapier. The message can include mapped booking information such as the appointment details and the customer’s phone number.

Can customers be texted when a Skaala booking is cancelled?

Yes. Cancelled Booking can trigger Mobile Message Send SMS, allowing you to send a plain-text cancellation notice. Updated Booking can be used for a separate workflow when appointment details change.

How do I connect Skaala bookings with Mobile Message?

Set up the desired Skaala trigger and Mobile Message action in Zapier, then map the contact and booking fields. No code is needed, but both accounts must be available for authorisation and testing.

Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now