Serenity* AI Hub SMS Integration

Yes - Mobile Message does integrate with Serenity* AI Hub!

Serenity* AI Hub tends to sit with the team that is rolling generative AI into everyday support and operations work, the people responsible for making sure a customer question gets a sensible answer regardless of which channel it arrived through. For that team, a text message is just another input the AI Hub should be able to handle.

Through Zapier, Mobile Message's Inbound SMS Received trigger can feed straight into Serenity* AI Hub. A Zap can start a fresh conversation with Create Assistant Conversation whenever a customer texts in for the first time, or run Execute Assistant Agent to have the assistant work out a response to what they have sent. For more structured jobs, the same inbound text can run Execute Activity Agent, handing the message to a specific activity agent built for that task.

None of these Zaps talk back to the customer by themselves, each one runs one way from the text to the AI Hub action you have chosen. Setting up a few of them lets a team route different kinds of incoming texts to the right agent without anyone copying messages between systems by hand.

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Serenity* AI Hub SMS Integration

What you can automate

Connect Serenity* AI Hub and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer texts you for the first time Mobile Message · Inbound SMS Received
Then Start a new Serenity* assistant conversation Serenity* AI Hub · Create Assistant Conversation
Use this Zap
When A customer sends you a text message Mobile Message · Inbound SMS Received
Then Have the assistant agent draft a response Serenity* AI Hub · Execute Assistant Agent
Use this Zap
When A customer texts your business Mobile Message · Inbound SMS Received
Then Run a Serenity* activity agent on it Serenity* AI Hub · Execute Activity Agent
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Serenity* AI Hub supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 3
  • Create Assistant Conversation — Creates a new conversation instance with the Assistant Agent
  • Execute Activity Agent — Executes an instance of an Activity Agent
  • Execute Assistant Agent — Executes a conversation with the Assistant Agent sending the user message and receiving an response.

Everything Your Integration Needs

feature-icon
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

feature-icon
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

feature-icon
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

feature-icon
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Serenity* AI Hub + SMS: common questions

Can Serenity* AI Hub respond to text messages my business receives?

A Zap can use Mobile Message's Inbound SMS Received trigger to run Serenity* AI Hub's Execute Assistant Agent action, which drafts a response to what the customer sent, though sending that reply back out is a separate step you would set up in the same Zap.

Can I send different types of inbound texts to different Serenity* AI Hub agents?

Yes. Build separate Zaps from Mobile Message's Inbound SMS Received trigger, each one running a different Serenity* AI Hub action such as Execute Activity Agent or Create Assistant Conversation, so different kinds of incoming texts get handled by the agent suited to them.

How do I connect Serenity* AI Hub with Mobile Message?

You link the two through a Zapier account covering both, with no code involved. Set Mobile Message's Inbound SMS Received or Delivery Status Updated as the trigger, then choose the Serenity* AI Hub action, such as Execute Assistant Agent, that should run when it fires.

Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!