Rival SMS Integration

Yes - Mobile Message does integrate with Rival!

Research participants are more likely to take part when invitations and follow-ups arrive at the right moment. Rival can tell Zapier when a participant is added, when a distribution message is delivered or when a participant provides a new question response. Mobile Message can then send a plain-text SMS that points the participant towards the next research step.

A completed chat response can trigger a thank-you message, while a participant who declines an invitation can be added to an unsubscribe list. You can also respond to a failed distribution message being queued, although the message should explain how the participant can get help rather than assume the original delivery succeeded.

Mobile Message connects to Rival through Zapier. Each workflow uses one Rival event and one Mobile Message action, so you can decide which participant moments deserve an SMS. The result is a practical communication layer for research teams that already manage participant profiles, distribution plans and chat participation in Rival.
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A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Rival SMS Integration

What you can automate

Connect Rival and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A participant joins a Rival research domain Rival · New Participant Added
Then Text the participant an invitation Mobile Message · Send SMS
Use this Zap
When Instant A qualified participant completes Rival chat Rival · New Chat Response for Qualified Participant
Then Text a research completion message Mobile Message · Send SMS
Use this Zap
When Instant A Rival participant declines recontact Rival · Participant Declines Invitation
Then Add that participant to SMS unsubscribes Mobile Message · Add Unsubscribe
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Rival supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 23
  • Distribution Message Delivered — Triggers when a distribution message for a participant is delivered.
  • Distribution Message Delivery Unconfirmed — Triggers when delivery of a distribution message to a participant cannot be confirmed.
  • Distribution Message Queued — Triggers when a distribution message for a participant is queued to be sent.
  • Distribution Message Sent — Triggers when a distribution message for a participant is sent.
  • Event Delivery Plan Disabled — Triggers when an event delivery plan is disabled.
  • Event Delivery Plan Enabled — Triggers when an event delivery plan is enabled.
  • External Distribution Message Published — Triggers when an external distribution message is published.
  • Failed Distribution Message Queued — Triggers when a failed distribution message is queued for retry.
Show all 23 triggers
  • Job Delivery Plan Canceled — Triggers when a job delivery plan for distribution messages is canceled.
  • Job Delivery Plan Finished — Triggers when a job delivery plan for distribution messages is completed.
  • Job Delivery Plan Started — Triggers when a job delivery plan for distribution messages is started.
  • New Chat Response — Triggers when a participant completes the chat.
  • New Chat Response for Disqualified Participant — Triggers when a participant crosses a disqualified participation marker in the chat.
  • New Chat Response for Overquota Participant — Triggers when a participant fails an overquota card check in the chat.
  • New Chat Response for Qualified Participant — Triggers when a participant crosses a completion participation marker in the chat.
  • New Participant Added — Triggers when a new participant subscribes to the research domain.
  • New Question Response — Triggers when a new response is received for a question.
  • Participant Declines Invitation — Triggers when a participant declines the recontact card.
  • Participant Profile Attribute Changed — Triggers when a single system or custom profile attribute is changed from one value to another.
  • Participant Profile Changed — Triggers when any profile attribute is changed from one value to another.
  • Participant Purged — Triggers when a participant is purged in the research domain.
  • Participant Resubscribed — Triggers when a participant is resubscribed to the research domain.
  • Participant Unsubscribed — Triggers when a participant unsubscribes to the research domain.
Actions 2
  • Create Participant — Creates a new participant in the Rival Platform. Profile attributes an also optionally be added at the same time.
  • Update Participant Profile Attribute — Updates a participant's profile attribute in the Rival Platform.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Rival + SMS: common questions

Can Rival send an SMS when a participant joins?

Yes. New Participant Added can start a Zap using Mobile Message's Send SMS action. Use the participant details supplied by Rival to send an invitation or explain the next research step.

Can a completed Rival chat response trigger a text?

Yes. New Chat Response for Qualified Participant or New Question Response can trigger Send SMS. The message can thank the participant or provide information about what happens next.

What is needed to connect Rival with Mobile Message?

You need accounts with Rival, Mobile Message and Zapier. In Zapier, select the Rival event and Mobile Message action, map the participant fields and test the workflow. The setup requires no code.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!