ReviewStream SMS Integration

Yes — Mobile Message integrates with ReviewStream. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the ReviewStream integration

A new customer review appears while your team is serving the next customer. ReviewStream can pass that event to Mobile Message, so you can send a prompt to the person responsible for responding or thanking the reviewer without checking the review dashboard all day.

New Review Submitted is the available ReviewStream trigger. Through Zapier, it can start Mobile Message Send SMS, allowing the message to include the reviewer, rating or review text supplied by the event. ReviewStream also provides Get Surveys as an action, which can be used earlier in a broader Zap when your workflow needs survey information before a later SMS step. This connection suits teams that want review activity to create a timely internal alert or customer follow-up. It does not copy records between the platforms. Each Zap runs from the selected ReviewStream event and performs the Mobile Message action you configure.

Categories:

Reviews

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect ReviewStream and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A customer submits a new review ReviewStream · New Review Submitted

Then Text the review manager to respond Mobile Message · Send SMS

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything ReviewStream supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1

New Review Submitted — Triggers when a new review is submitted in your account.

Actions 1

Get Surveys — Returns a list of all surveys on the account

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

ReviewStream + SMS: common questions

Can ReviewStream send an SMS when a review is submitted?

Yes. New Review Submitted can trigger Mobile Message Send SMS through Zapier. Include the review details available from ReviewStream and send the alert to a manager or staff member who handles responses.

What can Get Surveys do in a ReviewStream Zap?

Get Surveys returns the surveys on the ReviewStream account. It is an action rather than a trigger, so it can provide survey information within a larger workflow before a later action, where appropriate.

What is needed to connect ReviewStream and Mobile Message?

You need accounts with ReviewStream, Mobile Message and Zapier. Select New Review Submitted in Zapier, add Send SMS from Mobile Message, map the available fields and test it. No programming is needed.

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