Reviews4MyBusiness SMS Integration

Yes — Mobile Message integrates with Reviews4MyBusiness. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Reviews4MyBusiness integration

A customer who has just had a good experience with your business is at their most willing to say so in public, for a short window before the day moves on and the moment passes. Reviews4MyBusiness exists to catch that window, adding a customer to a contact sequence that nudges them toward leaving a review while the experience is still fresh in their mind.

Linked to Mobile Message through Zapier, that contact sequence can start from what happens on the SMS side of the business rather than waiting for someone to fill in a form. A customer who replies to a text can be added straight to a review sequence, catching them at the exact moment they chose to engage. A text that comes back as delivered can trigger the same sequence, so a confirmed message becomes the cue to ask for a review rather than a separate manual step.

For a service business, that means the review ask lines up with a real signal of engagement instead of a fixed delay after the job is done, and the contact sequence in Reviews4MyBusiness does the follow up work from there.

Categories:

Reviews

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Reviews4MyBusiness and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer replies to a text Mobile Message · Inbound SMS Received

Then Add them to a review request sequence Reviews4MyBusiness · Create Contact

Use this Zap

When A text message is confirmed delivered Mobile Message · Delivery Status Updated

Then Add the customer to a review sequence Reviews4MyBusiness · Create Contact

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Reviews4MyBusiness supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 1

Create Contact — Adds Contact to Contact Sequence

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Reviews4MyBusiness + SMS: common questions

Can Reviews4MyBusiness start a review request when a customer texts back?

Yes. When a customer replies to a text sent through Mobile Message, that reply can add them straight to a contact sequence in Reviews4MyBusiness, so the review request goes out while the conversation is still fresh.

Does a delivered SMS automatically add a customer to a review sequence?

It can. Once Mobile Message confirms a text has been delivered, that delivery status can add the customer to a contact sequence in Reviews4MyBusiness, prompting the review request without any manual follow up.

What's needed to link Mobile Message with Reviews4MyBusiness's contact sequences?

You need an account with each service and a Zapier connection between them, with no coding involved. Once linked, you choose whether an inbound reply or a delivered text is the event that adds a customer to your review sequence.

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