ReputationStacker SMS Integration

Yes — Mobile Message integrates with ReputationStacker. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the ReputationStacker integration

Review management teams often work across several channels, with new feedback arriving when nobody is watching the dashboard. ReputationStacker can start a Zapier workflow when a new 3rd-Party Review is received, when a new 1st-Party Review arrives or when a new contact is created. Mobile Message can then send an SMS to the person responsible for the next response.

This gives agencies, hospitality teams and local operators a practical way to notice feedback promptly. A review alert can include the rating, reviewer details and source fields available from ReputationStacker, helping your team decide whether to thank the customer, address a concern or escalate the matter. You can also use Mobile Message’s inbound SMS trigger to create a contact in ReputationStacker when a customer texts your Mobile Message number, where that contact data is available to map.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect ReputationStacker and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A third-party review is received ReputationStacker · New 3rd-Party Review
Then Text the review response owner Mobile Message · Send SMS
Use this Zap
When Instant A first-party rating is submitted ReputationStacker · New 1st-Party Review
Then Alert staff to review the feedback Mobile Message · Send SMS
Use this Zap
When Instant A new ReputationStacker contact is created ReputationStacker · New Contact
Then Notify the customer care team Mobile Message · Send SMS
Use this Zap
When A customer texts your Mobile Message number Mobile Message · Inbound SMS Received
Then Create their contact in ReputationStacker ReputationStacker · Create Contact
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything ReputationStacker supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 3
  • New 1st-Party Review — Triggers when a new 1st-party review (0-10 NPS rating in ReputationStacker) is received.
  • New 3rd-Party Review — Triggers when a new 3rd-party review (from Google, Facebook, etc) is received.
  • New Contact — Triggers when a new contact is created in ReputationStacker.
Actions 1
  • Create Contact — Creates a new contact in ReputationStacker.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

ReputationStacker + SMS: common questions

Can I send an SMS when ReputationStacker receives a review?

Yes. New 3rd-Party Review and New 1st-Party Review can each trigger a Zap. Mobile Message’s Send SMS action can alert a team member and include the review information that ReputationStacker makes available to Zapier.

Can an inbound Mobile Message text create a ReputationStacker contact?

Yes. Inbound SMS Received can start a Zap, and ReputationStacker’s Create Contact action can add the sender as a contact. The fields available from the inbound message must be mapped to the contact fields supported by ReputationStacker.

What is needed to start using ReputationStacker with Mobile Message?

You need accounts with ReputationStacker, Mobile Message and Zapier. Build the workflow by choosing a ReputationStacker trigger or Inbound SMS Received, then select the other app’s action. No code is involved, and testing confirms the mapped review or contact details.

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