Relay SMS Integration
Yes - Mobile Message does integrate with Relay!
For example, an urgent call can notify an on-call team member by text, while a newly booked appointment can send a confirmation or internal reminder to a nominated number. New Call can also pass a completed call’s available information into a message for follow-up. Relay supplies the event, and Mobile Message handles the outgoing SMS, so you can choose which calls deserve immediate attention and which should follow a different process.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect Relay and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Relay supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 3
- Appointment Booked — Triggers when Relay's receptionist books an appointment during a call. Fires once per appointment — a single call may book multiple.
- New Call — Triggers when Relay finishes processing a completed call (transcript + summary ready).
- Urgent Call — Triggers when Relay's classifier flags a completed call as urgent. Fires in addition to New Call — subscribe to whichever fits your workflow.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Relay + SMS: common questions
Can Relay send an SMS when a call is marked urgent?
Yes. Relay’s Urgent Call trigger can start a Zap using Mobile Message’s Send SMS action. You can send the available call information to a selected staff member or team number when Relay flags a completed call as urgent.
Can I text someone after Relay books an appointment?
Yes. Appointment Booked is a Relay trigger that can send an SMS through Mobile Message. It can be used for an appointment confirmation, a staff notification or another message based on the booking details supplied by Relay.
What do I need to connect Relay with Mobile Message?
Set up the workflow in Zapier with Relay providing the trigger and Mobile Message sending the SMS. No coding is required. You need accounts for Relay, Mobile Message and Zapier, and permission to use the call event and message action you select.
Ready to Try Mobile Message?
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!