Rekindle SMS Integration
Yes - Mobile Message does integrate with Rekindle!
The message could prompt a team member to review the customer, or it could be sent to the customer when a suitable outreach step is ready. Customer Returned provides another useful signal, allowing Mobile Message to send a welcome-back message or notify the relevant operator. Rekindle’s Update Customer action remains available for workflows where another app supplies the event, while Mobile Message handles the text action here.
This creates a focused alert path around Rekindle’s two customer events. You select the recipient and write the plain-text message in Zapier. The connection is made through Zapier rather than natively, and the event flows from Rekindle to the chosen Mobile Message action.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect Rekindle and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Rekindle supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 2
- Customer Needs Attention — Triggers when a customer requires attention.
- Customer Returned — Triggers when a customer returned.
Actions 1
- Update Customer — Updates a customer in the system.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Rekindle + SMS: common questions
Can Rekindle alert staff by SMS when a customer needs attention?
Yes. Customer Needs Attention can trigger a Zapier workflow, with Mobile Message Send SMS sending an alert to the selected team member. You can map the available customer details into the message.
Can Rekindle text a customer who has returned?
Yes. Pair Customer Returned with Mobile Message Send SMS to send a plain-text welcome-back message or notify another recipient. The wording and recipient are configured in the Zap.
What is required to create a Rekindle SMS workflow?
Choose the Rekindle event and Mobile Message action in Zapier, authorise each service, and test the customer fields. No code is required, though an account with both Rekindle and Mobile Message is necessary.
Ready to Try Mobile Message?
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!