raia SMS Integration
Yes - Mobile Message does integrate with raia!
When a reply comes through on Mobile Message, forward it to raia to prompt an agent for context or open a full chat with an agent, so the back and forth continues without anyone typing the first response by hand. The same pattern works for customers who would rather sort things out by email, with an email conversation opening automatically instead. It turns an inbox nobody has time to babysit into one that answers itself while the team deals with everything else.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect raia and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything raia supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Actions 4
- Chat With Agent — Initiates a direct chat with a Raia agent. This action creates a new user and conversation in a single step.
- Prompt Agent — Sends a prompt to a Raia agent.
- Start Email Conversation — Starts a new email conversation with a Raia agent.
- Start SMS Conversation — Starts a new SMS conversation with a Raia agent.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
raia + SMS: common questions
Can raia reply automatically when someone texts my Mobile Message number?
Yes. Connect Mobile Message's Inbound SMS Received trigger to raia through Zapier and a reply that comes in by text can prompt a raia agent or open a full chat with an agent, so a response is already being worked out before anyone checks their phone.
Can raia open an email conversation when someone texts in?
Yes. The same Inbound SMS Received trigger that starts an SMS conversation in raia can also be set to start an email conversation, so a customer who texts in can be followed up by email as well if that suits the enquiry better.
Do I need a developer to link raia with my Mobile Message account?
No code is required. Zapier connects the two accounts directly, and once both are linked you choose which raia action, such as prompting an agent or starting a chat, should run whenever Mobile Message receives a reply or a delivery update.
Ready to Try Mobile Message?
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!