raia SMS Integration

Yes — Mobile Message integrates with raia. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the raia integration

A customer texts in a question at 9pm and nobody sees it until the next business day, by which point they have already messaged a competitor. raia is an AI agent platform that picks up customer service conversations automatically, so a reply goes out whether the query comes by chat, text or email. Paired with Mobile Message through Zapier, raia can jump on an inbound message the moment it lands and either start a fresh SMS conversation or prompt an agent to work out what the customer needs.

When a reply comes through on Mobile Message, forward it to raia to prompt an agent for context or open a full chat with an agent, so the back and forth continues without anyone typing the first response by hand. The same pattern works for customers who would rather sort things out by email, with an email conversation opening automatically instead. It turns an inbox nobody has time to babysit into one that answers itself while the team deals with everything else.

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect raia and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer replies by text Mobile Message · Inbound SMS Received

Then Prompt your raia agent with their message raia · Prompt Agent

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When A customer texts in for the first time Mobile Message · Inbound SMS Received

Then Start a new chat with a raia agent raia · Chat With Agent

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When A customer sends a text Mobile Message · Inbound SMS Received

Then Also start an email conversation with an agent raia · Start Email Conversation

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1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything raia supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 4

Chat With Agent — Initiates a direct chat with a Raia agent. This action creates a new user and conversation in a single step.
Prompt Agent — Sends a prompt to a Raia agent.
Start Email Conversation — Starts a new email conversation with a Raia agent.
Start SMS Conversation — Starts a new SMS conversation with a Raia agent.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

raia + SMS: common questions

Can raia reply automatically when someone texts my Mobile Message number?

Yes. Connect Mobile Message's Inbound SMS Received trigger to raia through Zapier and a reply that comes in by text can prompt a raia agent or open a full chat with an agent, so a response is already being worked out before anyone checks their phone.

Can raia open an email conversation when someone texts in?

Yes. The same Inbound SMS Received trigger that starts an SMS conversation in raia can also be set to start an email conversation, so a customer who texts in can be followed up by email as well if that suits the enquiry better.

Do I need a developer to link raia with my Mobile Message account?

No code is required. Zapier connects the two accounts directly, and once both are linked you choose which raia action, such as prompting an agent or starting a chat, should run whenever Mobile Message receives a reply or a delivery update.

Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now