A new survey response has arrived, and someone in your team needs to notice it while the feedback is still useful. PollPe captures form submissions and helps businesses review responses, while Mobile Message can turn each selected entry into a direct text alert or follow-up.

Connect PollPe with Mobile Message through Zapier and use PollPe’s New Entry trigger to start Mobile Message’s Send SMS action. You might text a manager when a response needs attention, acknowledge a customer’s feedback or alert a service team to a rating or comment. The message can use response fields mapped in Zapier, so the recipient gets relevant context rather than a generic notification. This suits teams collecting feedback through PollPe who want important submissions to reach the right person quickly. The workflow acts on each new form submission and sends the SMS defined in the Zap, giving your team a clear, repeatable response process.