Perfect Wiki SMS Integration

Yes — Mobile Message integrates with Perfect Wiki. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Perfect Wiki integration

A customer texts in a question after hours, and nobody on the team is awake to answer it. By the time someone replies the next morning, the customer has already found the answer somewhere else, or given up. Perfect Wiki holds the answers a business has already written down, and its Query Knowledge Bot action can search that knowledge base the moment a question comes in.

Connected to Mobile Message through Zapier, an inbound text becomes the question sent to the knowledge bot, and the answer comes back from company information that's already been organised and stored. There's no need for someone to be at a desk watching for the message to land, because the lookup runs as soon as the text arrives, drawing on whatever the team has already written into Perfect Wiki. A small business with one shared inbox and no overnight cover gets the benefit of a reference document that never sleeps, and the customer gets an answer without waiting for a rostered shift to start.

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Perfect Wiki and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer texts in a question Mobile Message · Inbound SMS Received

Then Ask the Perfect Wiki bot for an answer Perfect Wiki · Query Knowledge Bot

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Perfect Wiki supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 1

Query Knowledge Bot — Query a knowledge bot to find an answer

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Perfect Wiki + SMS: common questions

Can Perfect Wiki answer a customer's text message automatically?

Yes, when Mobile Message picks up an inbound text, that message can be passed to Perfect Wiki's Query Knowledge Bot action, which searches the existing knowledge base and returns an answer based on the question asked.

Where does the answer to a texted question come from in Perfect Wiki?

It comes from whatever the team has already organised inside Perfect Wiki's knowledge base, so the quality of the reply depends on how complete that information is before a text ever arrives.

How do I link an incoming text to a Perfect Wiki lookup?

Set up both accounts, then build a Zap in Zapier that starts with Inbound SMS Received and runs Query Knowledge Bot as the next step, with no coding needed to pass the message text across.

Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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