Parallel SMS Integration

Yes — Mobile Message integrates with Parallel. Send and receive SMS from the tools you already use.

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Mobile Message

About the Parallel integration

A Parallel event occurs, but the person responsible may not see it while managing other back-office work. Parallel can start a Zapier workflow when an event happens, and Mobile Message can then send an SMS to a selected recipient. This provides a practical alert for a reply, process change or other event that needs attention outside the Parallel workspace.

Parallel's actions include Send a Parallel and Send Multiple, which can also be triggered by an inbound Mobile Message SMS when a process needs to begin from a text. For example, a customer or team member can text in and the Zap can send a selected Parallel to the specified recipient. These workflows should be configured around the event information and recipients available in each system. They reduce the need to monitor Parallel continuously and make important process activity easier to notice.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Parallel and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A Parallel event occurs Parallel · Parallel Event
Then Text the responsible team member Mobile Message · Send SMS
Use this Zap
When A message arrives at Mobile Message Mobile Message · Inbound SMS Received
Then Send the selected Parallel Parallel · Send a Parallel
Use this Zap
When Someone texts the Mobile Message number Mobile Message · Inbound SMS Received
Then Send the Parallel to multiple recipients Parallel · Send Multiple
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Parallel supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1
  • Parallel Event — Triggers when an event happens in one of your parallels.
Actions 10
  • Comment on a Parallel — Send a comment or a note within a parallel
  • Create Draft — Create a draft parallel.
  • Export Parallel — Export the replies of a parallel
  • Fill Parallel — Fill the replies from an existing parallel.
  • Find a Parallel — Get a parallel by ID
  • Rename Parallel — Rename a parallel.
  • Send a Parallel — Send a parallel to the specified recipient.
  • Send Multiple — Send a parallel to multiple recipients.
Show all 10 actions
  • Share a Parallel — Share a parallel with a user in your organization.
  • Tag Parallel — Tag a parallel with the specified tag.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Parallel + SMS: common questions

Can Parallel events trigger Mobile Message SMS alerts?

Yes. Parallel Event can trigger Mobile Message's Send SMS action. Configure the recipient and message using the event information available to your Zap.

Can an inbound SMS send a Parallel?

Yes. Inbound SMS Received can trigger Parallel's Send a Parallel or Send Multiple action. The Zap can use the incoming message details and a configured Parallel recipient.

How do I connect Parallel and Mobile Message in Zapier?

Select Parallel and Mobile Message when creating a Zap, choose the event or action you need, then connect both accounts and test the field mapping. No code is required for the setup.

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