Nexvio SMS Integration
Yes — Mobile Message integrates with Nexvio. Send and receive SMS from the tools you already use.
✓ 50 FREE SMS credits included when you sign up
About the Nexvio integration
Use New Ticket to send a message to the assigned person or customer, or use Updated Ticket to alert the team when the status or content changes. New Contact and Updated Contact can create or update a Mobile Message contact, while Mobile Message Inbound SMS Received can trigger Nexvio Create Ticket or Add Reply. That lets a text received by your business become visible in the support system where the team works.
Nexvio's Generate AI Reply action can also be started by an inbound SMS when an AI-generated response is appropriate for the configured agent. These are separate, one-directional Zaps. The connection is not a native sync, and each workflow uses the fields and safeguards you configure in Zapier.
A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.
What you can automate
Connect Nexvio and Mobile Message through Zapier and these run on their own, with no code and no developer.
1.6¢ per SMS on Your First Purchase
Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.
100% Direct-to-Carrier Delivery
Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.
FREE Dedicated Number
Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Nexvio supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 4
- New Contact — Triggers when a new contact is created.
- New Ticket — Triggers when a new ticket is created.
- Updated Contact — Triggers when a contact is updated.
- Updated Ticket — Triggers when a ticket is updated.
Actions 5
- Add Reply — Appends a reply to an existing ticket thread.
- Create or Update Contact — Creates a new contact or updates an existing one matched by email address.
- Create Ticket — Creates a ticket in the system.
- Generate AI Reply — Generates an AI response using the selected Agent's system Prompt and Model.
- Update Ticket — Update a ticket in the system
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Nexvio + SMS: common questions
Can Nexvio text the team when a ticket is created?
Yes. New Ticket can trigger Mobile Message Send SMS. Include ticket details and the assigned recipient so the support team receives a useful alert.
Can a customer SMS become a Nexvio ticket reply?
Yes. Mobile Message Inbound SMS Received can trigger Nexvio Add Reply or Create Ticket. Configure the relevant ticket reference and map the incoming text in Zapier.
How do I set up Nexvio and Mobile Message together?
Use active Nexvio, Mobile Message and Zapier accounts. Select the support event or SMS trigger, choose the other app's action, map fields and test without code.
Ready to Try Mobile Message?
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!