Motive SMS Integration

Yes — Mobile Message integrates with Motive. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Motive integration

Motive is a fleet operations platform that tracks driver behaviour, safety events and vehicle maintenance across your entire fleet. When a safety event occurs, your team needs to know immediately so you can coach the driver and prevent accidents. Motive monitors every trip and alerts you to risky driving, HOS violations and maintenance needs. By adding Mobile Message to the mix via Zapier, you text your drivers the moment a safety event is flagged, coaching them in real time rather than waiting for a team call. Your drivers get immediate feedback on speeding, harsh braking or other risky behaviour, which reinforces safe driving habits and reduces accidents. Dispatchers and safety managers are notified instantly so they can intervene early, protecting your drivers, vehicles and reputation. Instead of reviewing safety reports after the fact, your team responds when it matters, turning incidents into coaching moments.

Categories:

Devices

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Motive and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A safety event is recorded in Motive Motive · New Safety Event

Then Text the driver immediate coaching on the risky behaviour Mobile Message · Send SMS

Use this Zap

When A driver commits an HOS violation Motive · Hours of Service Violations

Then Alert your dispatch team to pull the driver off the road Mobile Message · Send SMS to List

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Motive supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2

Hours of Service Violations — Triggers when a driver commits an HOS violation
New Safety Event — Triggers when a Safety Event has occurred.

Actions 1

Import Fuel Purchases (Via CSV) — Uploads a CSV file to import fuel purchases into Motive.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Motive + SMS: common questions

Can I send different messages to drivers versus management?

Yes. Create separate Zaps with different recipients. One sends coaching messages to the driver, another alerts your safety manager and dispatch team. This way everyone gets the right message for their role.

What safety event details appear in the SMS?

The SMS includes the type of event (speeding, harsh braking), the driver's name, vehicle ID and exact time it occurred. Your team has the information they need to coach or respond without opening Motive.

How do I activate safety alerts from Motive to Mobile Message?

Connect Motive and Mobile Message in Zapier, select your safety event trigger, and configure your message text. You can test with a sample event before turning it live to your entire fleet.

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