Mihu AI SMS Integration

Yes - Mobile Message does integrate with Mihu AI!

A contact centre team receives a session report after an AI-handled call or text conversation, but the next customer update can still depend on manual work. Mihu AI can trigger Zapier when a New Voice Evaluation or New Text Evaluation is available, allowing Mobile Message to send an SMS with a follow-up instruction or create a contact for staff review.

Mihu AI actions such as Create Appointment, Create Task, and Create Contact can also be started when Mobile Message receives an inbound SMS. For instance, a customer text can create a scheduled task or appointment when the required information is present. This gives teams a practical way to turn a plain text response into a visible action in Mihu AI, without claiming that the platforms share a single contact record.

Each automation is configured as a separate Zap through Zapier. Choose the event that matters, map the relevant fields, and decide whether Mobile Message should send a message, create a contact, or add a contact to a list.

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Mihu AI SMS Integration

What you can automate

Connect Mihu AI and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant Mihu AI generates a voice session report Mihu AI · New Voice Evaluation
Then Text the team a call follow-up alert Mobile Message · Send SMS
Use this Zap
When Instant Mihu AI generates a text session report Mihu AI · New Text Evaluation
Then Create the reviewed person in Mobile Message Mobile Message · Create Contact
Use this Zap
When A customer texts your Mobile Message number Mobile Message · Inbound SMS Received
Then Create an appointment in Mihu AI Mihu AI · Create Appointment
Use this Zap
When A customer sends a follow-up text Mobile Message · Inbound SMS Received
Then Create a scheduled Mihu AI task Mihu AI · Create Task
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Mihu AI supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2
  • New Text Evaluation — Triggers when text session report is generated.
  • New Voice Evaluation — Triggers when session report is generated.
Actions 28
  • Create Agent — Creates a new AI agent in your Mihu AI account with the specified configuration, role, and behavior settings.
  • Create Appointment — Creates a new appointment.
  • Create Call — Initiates an outbound call using an AI agent.
  • Create Campaign — Creates a new call or message campaign listing.
  • Create Contact — Creates a new contact in your Mihu account.
  • Create Record — Adds a new record to an existing dataset.
  • Create Task — Creates a scheduled task like a call or message.
  • Delete Appointment — Deletes an appointment.
Show all 28 actions
  • Delete Contact — Deletes a contact from your account.
  • Delete Contact From Campaign — Removes a contact from a listing.
  • Delete Dataset — Deletes a dataset from your Mihu AI account.
  • Delete Record — Deletes a record from a dataset.
  • Find Appointments — Gets all appointments from your account.
  • Find Contact — Finds a specific contact by UUID.
  • Find Dataset — Finds a specific dataset by its ID.
  • Find Dataset Records — Gets all records from a dataset.
  • Import Dataset — Imports a file as a new dataset for your AI agent.
  • Send Contacts to Campaign — Adds contacts to an existing listing.
  • Send Dataset to Agent — Links a dataset to an AI agent for training.
  • Send SMS — Initiates conversation with an SMS
  • Send Text Prompt — Imports plain text as training data for your AI agent.
  • Send WhatsApp Template — Sends a WhatsApp template message to a contact.
  • Sync Dataset — Syncs and refreshes a dataset to update AI agent knowledge.
  • Update Agent — Update Agent in Mihu AI
  • Update Appointment — Updates an existing appointment.
  • Update Appointment Status — Changes the status of an appointment.
  • Update Contact — Updates an existing contact.
  • Update Record — Updates an existing record in a dataset.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Mihu AI + SMS: common questions

Can Mihu AI evaluation reports trigger SMS?

Yes. New Voice Evaluation and New Text Evaluation are available Mihu AI triggers. Either can start Mobile Message Send SMS, using mapped session details to notify a customer or internal team member.

Can an inbound SMS create a Mihu AI appointment?

Yes. Inbound SMS Received can trigger Mihu AI Create Appointment. The Zap needs the appointment information required by Mihu AI, supplied by the message fields or earlier Zap steps.

How do I set up Mihu AI follow-up texts?

You need Mihu AI, Mobile Message, and Zapier accounts. Select an evaluation or inbound SMS trigger, choose the matching action, map contact and session data, test the workflow, and turn it on without coding.

Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!