A new rental lead arrives for one of your listings on Liv, and the next few minutes can shape whether that person books an inspection or contacts another landlord. An automatic text gives you a practical way to acknowledge the enquiry while the details are still fresh. You can send the listing address, explain the next step, or invite the prospective tenant to reply with a suitable viewing time.

Through Zapier, Liv can start a Mobile Message workflow from New Lead Received. Mobile Message can then send an SMS, create a contact, or add that person to a list for later follow-up. This is useful for property managers and private landlords who want every lead recognised without checking Liv throughout the day. The text can be personalised with the lead and listing information available in the Zap, while your team can continue the conversation through its usual process.