Incontrol SMS Integration
Yes - Mobile Message does integrate with Incontrol!
The connection runs through Zapier. Incontrol provides the event and Mobile Message sends the plain-text result, creates a contact or adds someone to a list. A new lead can be placed in a follow-up list, and a generated document can notify a selected recipient. This gives staff a visible action after an important event without manual copying.
Incontrol has no actions in the supplied list, so these workflows run into Mobile Message only. They do not create or update Incontrol records from an SMS reply. Build each Zap around the fields and recipient information available in the triggering event.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect Incontrol and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Incontrol supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 3
- New Document — Triggers when a new document is generated in the Incontrol organization.
- New Lead — Triggers when a new user is registered within Incontrol. This is seen as a lead.
- Updated Case — Triggers when a change is done to a case (created, updated, deleted and restored).
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Incontrol + SMS: common questions
Can Incontrol text a lead after registration?
Yes. New Lead can trigger Mobile Message’s Send SMS action. Map the lead’s phone number and relevant fields into a plain-text follow-up.
Can an updated Incontrol case send a message?
Yes. Updated Case can start Send SMS or another suitable Mobile Message action. The exact message depends on the case fields available in the Zap.
How do I connect Incontrol to Mobile Message?
Set up a Zapier workflow with connected Incontrol and Mobile Message accounts, select the Incontrol event, and map it to the Mobile Message action. No code is required, but both accounts are needed.
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