Incontrol SMS Integration

Yes — Mobile Message integrates with Incontrol. Send and receive SMS from the tools you already use.

50 FREE SMS credits included when you sign up

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Mobile Message

About the Incontrol integration

Teams using Incontrol can send a message when a form-driven event needs attention rather than relying on someone to check the system. A New Lead can start a Mobile Message SMS for prompt follow-up, while New Document can notify a person that a record has been generated. Updated Case can also send a practical status message when case information changes.

The connection runs through Zapier. Incontrol provides the event and Mobile Message sends the plain-text result, creates a contact or adds someone to a list. A new lead can be placed in a follow-up list, and a generated document can notify a selected recipient. This gives staff a visible action after an important event without manual copying.

Incontrol has no actions in the supplied list, so these workflows run into Mobile Message only. They do not create or update Incontrol records from an SMS reply. Build each Zap around the fields and recipient information available in the triggering event.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Incontrol and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant Incontrol registers a new lead Incontrol · New Lead
Then Text the lead a follow-up message Mobile Message · Send SMS
Use this Zap
When Instant Incontrol generates a document Incontrol · New Document
Then Text the recipient a document update Mobile Message · Send SMS
Use this Zap
When Instant An Incontrol case is changed Incontrol · Updated Case
Then Add the contact to a case list Mobile Message · Add Contact to List
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Incontrol supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 3
  • New Document — Triggers when a new document is generated in the Incontrol organization.
  • New Lead — Triggers when a new user is registered within Incontrol. This is seen as a lead.
  • Updated Case — Triggers when a change is done to a case (created, updated, deleted and restored).

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Incontrol + SMS: common questions

Can Incontrol text a lead after registration?

Yes. New Lead can trigger Mobile Message’s Send SMS action. Map the lead’s phone number and relevant fields into a plain-text follow-up.

Can an updated Incontrol case send a message?

Yes. Updated Case can start Send SMS or another suitable Mobile Message action. The exact message depends on the case fields available in the Zap.

How do I connect Incontrol to Mobile Message?

Set up a Zapier workflow with connected Incontrol and Mobile Message accounts, select the Incontrol event, and map it to the Mobile Message action. No code is required, but both accounts are needed.

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