Human in the Loop SMS Integration
Yes - Mobile Message does integrate with Human in the Loop!
Human in the Loop offers Request Approval and Collect Data actions. These can be used after an inbound SMS is received in Mobile Message, so a team member can review the message, approve a response or supply details for the next step. Mobile Message's Send SMS action can also follow a New Approval Requested event, sending an alert to a nominated person when attention is needed.
The apps work together through Zapier, with each Zap following a defined trigger and action. Human in the Loop does not send SMS itself, and Mobile Message does not replace the manual approval step. Instead, the pairing helps you put a visible human decision into an SMS workflow, which is useful when an automated response needs oversight before it reaches a customer or colleague.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect Human in the Loop and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Human in the Loop supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 1
- New Approval Requested — Triggers when a specific Human in the Loop step runs in another Zap.
Actions 2
- Collect Data — Ask for additional information during the Zap run.
- Request Approval — Ask someone to approve or change data before continuing the Zap.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Human in the Loop + SMS: common questions
Can an incoming Mobile Message SMS request human approval?
Yes. Mobile Message's Inbound SMS Received trigger can start Human in the Loop's Request Approval action. The Zap can pass the incoming message to a person for review before another workflow continues with a suitable customer response or internal action.
Can I collect more information after someone texts Mobile Message?
Yes. Pair Mobile Message's Inbound SMS Received trigger with Human in the Loop's Collect Data action. This lets a team member ask for or record additional information during the Zap run when the original SMS does not contain enough detail.
What accounts are needed for a Human in the Loop SMS workflow?
You need accounts for Human in the Loop, Mobile Message and Zapier. In Zapier, select the Mobile Message event or the Human in the Loop trigger, choose the matching action, map the fields and test the approval path. No coding is needed.
Ready to Try Mobile Message?
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!