Human Approval - HITL Platform SMS Integration
Yes — Mobile Message integrates with Human Approval - HITL Platform. Send and receive SMS from the tools you already use.
✓ 50 FREE SMS credits included when you sign up
About the Human Approval - HITL Platform integration
Human Approval - HITL Platform adds that pause to an otherwise automated workflow. Its Create Decision Request action sends the details of what just happened to a person, then waits for their response through a callback before the rest of the Zap continues. Connected to Mobile Message through Zapier, it turns a step that would normally run on its own into one a person signs off on first, without anyone needing to write any code to set it up.
Inbound SMS Received is the obvious trigger for this, since a reply worth reading is exactly the kind of thing that should reach a person before a Zap acts on it alone. Delivery Status Updated works the same way, so if a text fails to reach a customer, a decision request can go out asking whether to call them, resend the message, or leave it as is for now.
A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.
What you can automate
Connect Human Approval - HITL Platform and Mobile Message through Zapier and these run on their own, with no code and no developer.
1.6¢ per SMS on Your First Purchase
Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.
100% Direct-to-Carrier Delivery
Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.
FREE Dedicated Number
Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Human Approval - HITL Platform supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Actions 1
- Create Decision Request — Sends a decision request to the HITL system and waits for a human response via callback
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Human Approval - HITL Platform + SMS: common questions
Can a customer's SMS reply trigger a human approval step?
Yes. Inbound SMS Received is one of the events that can start a Zap, and once it does, Human Approval's Create Decision Request action can send the reply to a person and wait for them to decide what happens next before anything else runs.
Does Human Approval work when a text fails to deliver?
It does. Delivery Status Updated can fire when a message does not reach a customer, and that event can create a decision request so a person chooses whether to resend the text, call instead, or leave it as is.
How does a decision request actually reach my team?
The request is created through a Zap that links Human Approval to Mobile Message via Zapier, using a callback to wait for the response. You will need active accounts with Zapier, Human Approval and Mobile Message, and no coding is involved in setting it up.
Ready to Try Mobile Message?
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!