Giftpack SMS Integration

Yes - Mobile Message does integrate with Giftpack!

Giftpack manages employee recognition and customer loyalty programmes at scale, but manually tracking who's eligible, who's redeemed, and who hasn't claimed their gift creates operational overhead. Teams spend hours chasing customers, resending links, and wondering if gifts are actually reaching the right people. This manual work keeps you reactive instead of proactive. Connecting Giftpack to Mobile Message changes that dynamic completely. When a customer's invoice is paid in Giftpack, automatically send an SMS with their gift eligibility or redemption link. When they reach a milestone like receiving points or unlocking a new tier, notify them instantly so they don't miss the moment. When a marketplace order is placed, send an SMS confirming the shipment details and setting expectations.

The reverse flow is equally powerful. When a customer texts in, you can create a marketplace order or log their interest directly in Giftpack, turning inbound conversations into records you can act on.

By automating these notifications and workflows, you remove the manual chasing and keep customers engaged through the entire gifting lifecycle, from eligibility through redemption and beyond.
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Giftpack SMS Integration

What you can automate

Connect Giftpack and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant An invoice is paid in Giftpack Giftpack · Invoice Paid
Then An SMS is sent with the customer's gift redemption link or eligibility details Mobile Message · Send SMS
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When Instant A customer receives points in their account Giftpack · Point Recipient Received Points
Then An SMS notifies them instantly of the points and redemption options Mobile Message · Send SMS
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When Instant A marketplace order is created in Giftpack Giftpack · New Marketplace Order
Then A contact record is created for tracking and future communications Mobile Message · Create Contact
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When Instant A customer redeems their gift Giftpack · Point Gift Redeemed
Then An SMS thanks them and prompts feedback or next steps Mobile Message · Send SMS
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When A customer texts an order request Mobile Message · Inbound SMS Received
Then A marketplace order is created in Giftpack with their request details Giftpack · Create Marketplace Order
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1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Giftpack supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 24
  • Campaign Giftee Updated — Campaign giftee updated
  • Credit Purchased — Credit purchased
  • Invoice Paid — Invoice paid
  • Marketplace Order Updated — Marketplace order updated
  • New Campaign Giftee Review — New campaign giftee review
  • New Invoice — New invoice
  • New Marketplace Order — New marketplace order
  • New Post Posted — New post posted
Show all 24 triggers
  • New Recipient — New recipient
  • New Recipient Group — New recipient group
  • New User — New user
  • Point Gift Redeemed — Point gift redeemed
  • Point Recipient Accepted — Point recipient accepted
  • Point Recipient Invited — Point recipient invited
  • Point Recipient Locked — Point recipient locked
  • Point Recipient Peer to Peer Disabled — Point recipient peer to peer disabled
  • Point Recipient Peer to Peer Enabled — Point recipient peer to peer enabled
  • Point Recipient Points Network Updated — Point recipient points network updated
  • Point Recipient Received Points — Point recipient received points
  • Point Recipient Sent Points — Point recipient sent points
  • Point Recipient Unlocked — Point recipient unlocked
  • Point Recipient Updated — Point recipient updated
  • Recipient Group Updated — Recipient group updated
  • Recipient Updated — Recipient updated
Actions 117
  • Attach Recipients to Group — Attach recipients to group
  • Bulk Create Recipients — Bulk create recipients
  • Checkout Swag Shopping Cart — Checkout swag shopping cart
  • Compose Gift Message — Compose gift message
  • Create Campaign — Create campaign
  • Create Campaign Template — Create campaign template
  • Create Giftee — Create giftee
  • Create Giftee Redeem Link — Create giftee redeem link
Show all 117 actions
  • Create Marketplace Order — Create marketplace order
  • Create Marketplace Order Receiver Redeem Link — Create marketplace order receiver redeem link
  • Create Point Recipient — Create point recipient
  • Create Recipient — Create recipient
  • Create Recipient Group — Create recipient group
  • Create Role — Create role
  • Create Team — Create team
  • Detach Recipients From Group — Detach recipients from group
  • Disable Point to Point Feature — Disable point to point feature
  • Download Bulk Create Recipient Template — Download bulk create recipient template
  • Download Transaction Invoice — Download transaction invoice
  • Enable Point Feature — Enable point feature
  • Enable Point to Point Feature — Enable point to point feature
  • Exchange Api Key — Exchange API key
  • Export Point Recipient Report — Export point recipient report
  • Export Point Report — Export point report
  • Generate Swag Catalog Item Customization — Generate swag catalog item customization
  • Generate Swag Catalog Item Customizations — Generate swag catalog item customizations
  • Get Branding Center Product — Get branding center product
  • Get Campaign — Get campaign
  • Get Campaign Template — Get campaign template
  • Get Company — Get company
  • Get Credit History — Get credit history
  • Get Current Subscription Plan — Get current subscription plan
  • Get Current User Profile — Get current user profile
  • Get Giftee — Get giftee
  • Get Giftee Review — Get giftee review
  • Get Marketplace Order — Get marketplace order
  • Get Marketplace Order Receiver — Get marketplace order receiver
  • Get Marketplace Product — Get marketplace product
  • Get Marketplace Receiver Review — Get marketplace receiver review
  • Get Overall Order Status — Get overall order status
  • Get Overall Recipient Interests — Get overall recipient interests
  • Get Overall Recipient Satisfaction — Get overall recipient satisfaction
  • Get Point History — Get point history
  • Get Point Recipient — Get point recipient
  • Get Point Report — Get point report
  • Get Post — Get A Post By Id
  • Get Recipient — Get recipient
  • Get Recipient Group — Get recipient group
  • Get Remaining Credit — Get remaining credit
  • Get Review — Get review
  • Get Role — Get role
  • Get Swag Catalog Item — Get swag catalog item
  • Get Swag Catalog Item Customization — Get swag catalog item customization
  • Get Team — Get team
  • Get Transaction — Get transaction
  • Get User — Get user
  • Get User Settings — Get user settings
  • Get Warehouse Product — Get warehouse product
  • Get Workspace — Get workspace
  • Invite Collaborator — Invite collaborator
  • Invite New Point Recipient — Invite new point recipient
  • Launch Campaign — Launch campaign
  • List Branding Center Products — List branding center products
  • List Campaign Templates — List campaign templates
  • List Campaigns — List campaigns
  • List Collaborators — List collaborators
  • List Credit Histories — List credit histories
  • List Giftees — List giftees
  • List Marketplace Order Receivers — List marketplace order receivers
  • List Marketplace Orders — List marketplace orders
  • List Marketplace Product Recommendations — List marketplace product recommendations
  • List Marketplace Products — List marketplace products
  • List Order Receivers — List order receivers
  • List Orders — List orders
  • List Point Histories — List point histories
  • List Point Network Members — List point network members
  • List Point Recipients — List point recipients
  • List Point Redemption Histories — List point redemption histories
  • List Posts — List All Posts In A Workspace
  • List Recipient Groups — List recipient groups
  • List Recipients — List recipients
  • List Reviews — List reviews
  • List Roles — List roles
  • List Subscription Plans — List subscription plans
  • List Swag Catalog Items — List swag catalog items
  • List Swag Shopping Cart Items — List swag shopping cart items
  • List Teams — List teams
  • List Transactions — List transactions
  • List Users — List users
  • List Warehouse Products — List warehouse products
  • List Workspaces — List workspaces
  • Lock Point Recipient Points — Lock point recipient points
  • Revoke Collaborator — Revoke collaborator
  • Send Giftee Redemption Email — Send giftee redemption email
  • Send Marketplace Order Receiver Redemption Email — Send marketplace order receiver redemption email
  • Smart Parse Recipient — Smart parse recipient
  • Submit Marketplace Order — Submit marketplace order
  • Unlock Point Recipient Points — Unlock point recipient points
  • Update Campaign — Update campaign
  • Update Campaign Template — Update campaign template
  • Update Collaborator Credits Setting — Update collaborator credits setting
  • Update Collaborator Roles — Update collaborator roles
  • Update Company — Update company
  • Update Giftee — Update giftee
  • Update Marketplace Order — Update marketplace order
  • Update Marketplace Order Receiver — Update marketplace order receiver
  • Update Point Network Members — Update point network members
  • Update Point Recipient — Update point recipient
  • Update Point Recipient Points — Update point recipient points
  • Update Recipient — Update recipient (partial update)
  • Update Recipient Group — Update recipient group
  • Update Role — Update role
  • Update Swag Shopping Cart Item — Update swag shopping cart item
  • Update Team — Update team
  • Update User Setting — Update user setting
  • Upload Company Logo — Upload company logo
  • Validate Api Key — Validate API key

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Giftpack + SMS: common questions

Can I send an SMS to a customer when an invoice is paid in Giftpack?

Yes. When a payment is received in Giftpack, you can immediately send an SMS with their gift link, congratulations message, or redemption instructions. This keeps the moment of celebration real and immediate.

Can I create a marketplace order in Giftpack when someone texts a request?

Yes. When a customer texts a message to Mobile Message, you can create a new marketplace order in Giftpack with their details, turning inbound SMS into structured orders without manual entry.

How do I connect my Giftpack and Mobile Message accounts to enable these automations?

Use Zapier to connect both platforms. Sign in with your Giftpack and Mobile Message credentials, authorise the apps, and build automations based on payment events, point milestones, or customer text messages. All done without coding.

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