Flowbot Agent Connector SMS Integration
Yes - Mobile Message does integrate with Flowbot Agent Connector!
Use Agent Prompted to Create Support Ticket to send an SMS confirming that the request has been received. Agent Prompted to Update Support Ticket can also send a short progress message when an agent records a change. For teams that need to keep the caller’s number available for later outreach, either event can create a Mobile Message contact before sending the text. These are focused workflows for voice-led support operations. They do not create a two-way sync between the platforms. Instead, each selected Flowbot event starts a defined Mobile Message action, with the message fields mapped in Zapier. Both accounts are needed.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect Flowbot Agent Connector and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Flowbot Agent Connector supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 2
- Agent Prompted to Create Support Ticket — Triggers when an agent has been prompted to create a support ticket.
- Agent Prompted to Update Support Ticket — Triggers when an agent has been prompted to update a support ticket.
Actions 1
- Send Agent Response — Send a message response back to the agent for a specific call
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Flowbot Agent Connector + SMS: common questions
Can Flowbot Agent Connector text a caller after a support ticket is created?
Yes. Agent Prompted to Create Support Ticket can start a Zap that uses Mobile Message Send SMS. Map the caller’s mobile number and the relevant ticket information into a confirmation message.
Can an agent ticket update trigger a Mobile Message text?
Yes. Agent Prompted to Update Support Ticket can trigger Send SMS in Mobile Message. This suits a short update when an agent changes the ticket, provided the caller’s number is available to the Zap.
What do I need to connect Flowbot Agent Connector and Mobile Message?
Set up the workflow in Zapier by choosing a Flowbot trigger and a Mobile Message action. The process is no-code and requires an account with both services, plus the required permissions and phone data.
Ready to Try Mobile Message?
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!