Fiveoak SMS Integration
Yes - Mobile Message does integrate with Fiveoak!
Instead of a staff member checking replies and copying details into Fiveoak by hand, the SMS event does the work. A customer texting back can trigger a review request straight away, a delivered confirmation text can start a survey workflow, and a single survey can go out without anyone opening another tab. It keeps review collection tied to the actual conversation with the customer, not a separate task someone has to remember.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect Fiveoak and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Fiveoak supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Actions 3
- Send Review Request — Initiates a review request sent via email and/or SMS.
- Send Survey — Initiates a survey sent via SMS.
- Send Workflow — Initiates a workflow(multiple surveys), sent via SMS.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Fiveoak + SMS: common questions
Can Fiveoak send a review request when a customer replies to my SMS?
Yes. Connect Mobile Message to Fiveoak through Zapier so Inbound SMS Received starts a Send Review Request action, meaning a reply from a customer sets Fiveoak's review request in motion without anyone checking messages manually.
Does Fiveoak send its surveys by SMS once a message is delivered?
You can set Delivery Status Updated in Mobile Message as the trigger for Fiveoak's Send Survey action, so once your SMS is confirmed delivered Fiveoak sends the survey to that same customer automatically.
How do I link my Mobile Message and Fiveoak accounts for this?
You build the connection in Zapier, no coding involved. Sign in to both your Mobile Message and Fiveoak accounts inside a Zap, pick the trigger and action, and Zapier keeps the automation running from there.
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Learn MoreReady to Try Mobile Message?
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!