Ello.AI SMS Integration

Yes — Mobile Message integrates with Ello.AI. Send and receive SMS from the tools you already use.

50 FREE SMS credits included when you sign up

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Mobile Message

About the Ello.AI integration

Manual follow-up after an AI phone conversation can leave a promising lead waiting, especially when your team cannot review every completed call immediately. Ello.AI can notify your workflow when its agent completes a phone call, so Mobile Message can send a timely SMS while the conversation is still fresh.

Through Zapier, you can use Phone Call Completed to trigger Send SMS, with the caller’s details and a suitable follow-up message. You can also use Inbound SMS Received from Mobile Message to trigger Ello.AI’s Create Call action, giving a customer’s text a direct path to a voice conversation. This is useful for lead qualification, support follow-up and appointment management. Each Zap runs in one direction, so you can choose whether Ello.AI starts the message or a customer’s SMS starts the call. Mobile Message handles the text delivery, while Ello.AI handles the voice interaction. Together, these workflows help your team respond promptly without manually checking every call record or monitoring every incoming text.

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Ello.AI and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant An Ello.AI call finishes Ello.AI · Phone Call Completed
Then Text the caller a follow-up Mobile Message · Send SMS
Use this Zap
When A customer texts Mobile Message Mobile Message · Inbound SMS Received
Then Start an Ello.AI voice call Ello.AI · Create Call
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Ello.AI supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1
  • Phone Call Completed — Triggers when AI agent completes the call.
Actions 1
  • Create Call — Initiates a real time voice call though the AI agent.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Ello.AI + SMS: common questions

Can Ello.AI send an SMS after an AI phone call?

Yes. Use Ello.AI’s Phone Call Completed trigger with Mobile Message’s Send SMS action. The Zap can pass available caller details into a follow-up text after the AI agent finishes the call.

Can a customer’s SMS start an Ello.AI call?

Yes. Mobile Message’s Inbound SMS Received trigger can run Ello.AI’s Create Call action. This lets a customer’s incoming text begin a voice call through the AI agent.

How do I set up Ello.AI and Mobile Message together?

Create a Zap in Zapier, select the relevant Ello.AI trigger or action, then choose the Mobile Message step. You need accounts with Ello.AI, Mobile Message and Zapier, but no code is required.

Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!