Docketwise SMS Integration

Immigration lawyers and law firms often manage contact details while handling forms, consultations and case work. Docketwise can provide the event that starts a Zapier workflow, while Mobile Message sends a clear SMS to a client or creates a contact for later messaging. A New Contact event is useful for welcoming a newly added person, confirming that their details have been received or directing them to the next step.

An Update Contact event can also send a text when information in Docketwise changes. This helps your practice keep clients informed without asking staff to re-enter phone numbers or copy updates into a separate messaging tool. Mobile Message can send the SMS, create a contact or update an existing contact, depending on how you want the workflow organised.

The connection runs through Zapier, with one Docketwise event starting one Mobile Message action. You select the fields that should be passed across, write the message and test the Zap before turning it on. It is a practical way to add SMS communication around your existing immigration case processes.