Customers and supporters should hear from an event organiser while their interest is still fresh. A new follower may be waiting for updates, while a confirmed order may need a clear acknowledgement. Without an automatic message, organisers can spend valuable time checking event activity and manually preparing texts for each person.

Dandelion can trigger a Zap when the organisation gains a new follower or when an order is confirmed. Mobile Message can send an SMS, so you can welcome a follower or acknowledge a ticket purchase with the details you choose to include. The workflow can use the event data supplied by Dandelion and send a plain text message to the relevant mobile number.

The connection is made through Zapier rather than a native Dandelion and Mobile Message integration. You will need accounts for Dandelion, Mobile Message and Zapier. Each automation has one starting event and one resulting action, which keeps the setup easy to understand and lets you create separate messages for followers and ticket buyers.