Government asset teams often work across inspections, maintenance records and service requests, with residents or contractors waiting for clear updates. OpenGov Enterprise Asset Management can send an SMS when its Record Event Occurred trigger detects a record being created, updated or deleted. Through Zapier, Mobile Message can turn that event into a timely plain text notification.

A new or updated asset record could prompt a coordinator to contact a field worker, while a deleted record could alert an administrator to check the change. The message can include the record information passed from OpenGov, helping the recipient understand what needs attention without waiting for someone to monitor the system. You can also use an inbound Mobile Message text to create or update an OpenGov record when a practical field report arrives.

This connection is useful where asset activity needs a visible response, but the business does not want staff repeatedly checking screens. Each Zap has one selected trigger and one action, configured in Zapier, so the team controls which record events generate SMS or records.