A new donor has just been added in Auxilia, and your team needs to acknowledge the support while the moment is fresh. A Zapier connection can send that acknowledgement through Mobile Message, so staff do not have to copy phone numbers from the donation system into a separate SMS tool. You can also respond when a new donation is recorded, using the details available in Auxilia to personalise the message.

This is useful for charities that want a prompt, consistent first touch after fundraising activity. A short SMS can thank the donor, confirm that their contribution was received, or direct them to the next relevant step. Mobile Message can send SMS or send SMS to a list, depending on how your contacts are organised. Auxilia starts the Zap when a new donor or new donation is created. The message is then sent by Mobile Message, with Zapier passing the selected fields between the two services. This gives your fundraising team a visible communication step without requiring another manual follow-up queue.