A new legal enquiry can arrive while a firm is already on a call, in court, or preparing advice for another client. ATTY handles inbound calls for law firms, qualifies leads, and books consultations automatically. Its New Lead trigger can start a Mobile Message SMS through Zapier, giving the new prospect a prompt acknowledgement without asking reception to monitor another screen.

The message can confirm that the firm has received the enquiry and explain the next expected step. It can also alert a solicitor or intake team member that a qualified lead has been created, using the phone number supplied by ATTY. Mobile Message's Send SMS action keeps that notification in a focused Zap, rather than implying that ATTY and Mobile Message share records or update each other.

This is most useful when a quick response matters but staff cannot follow every call in real time. Set New Lead as the ATTY trigger in Zapier, select Send SMS from Mobile Message, and map the available fields. Keep the wording suitable for a plain text message and avoid presenting it as legal advice.