AirAgent SMS Integration

Yes - Mobile Message does integrate with AirAgent!

A call has just finished, and your team needs to know what happened before the next customer conversation. AirAgent can send a completed call analysis into a Zap, giving Mobile Message the information needed to keep follow-up moving. You can also use AirAgent's Send Call action when a suitable Mobile Message event should prompt an outbound call.

Through Zapier, an AirAgent Agent Call Completed event can send an SMS to a manager, salesperson or customer. A short message can flag the completed call and point the recipient towards the next step. This is useful when call reviews should not wait in an analytics dashboard. Mobile Message can also send an inbound SMS event to AirAgent's Send Call action, so a text received by your team can prompt an outbound call. Each Zap handles one direction and can be tailored with the call details or phone number your workflow needs.

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

AirAgent SMS Integration

What you can automate

Connect AirAgent and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant An AirAgent call is completed AirAgent · Agent Call Completed
Then Text the team with call results Mobile Message · Send SMS
Use this Zap
When A customer sends an SMS Mobile Message · Inbound SMS Received
Then Ask AirAgent to place a call AirAgent · Send Call
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything AirAgent supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1
  • Agent Call Completed — Triggers when your agent has completed a call. It sends you a full analysis of the call.
Actions 1
  • Send Call — This trigger is used to send out a call

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

AirAgent + SMS: common questions

Can AirAgent text someone after an agent call finishes?

Yes. Agent Call Completed can start a Zap that uses Mobile Message Send SMS. Map the call analysis and recipient details into a plain text follow-up.

Can an inbound SMS start an AirAgent call?

Yes. Mobile Message Inbound SMS Received can trigger AirAgent Send Call. The Zap can pass the sender's number and message details into the call step.

What do I need to connect AirAgent and Mobile Message?

You need AirAgent, Mobile Message and a Zapier account. Setup is completed in Zapier without code by choosing the event, action, accounts and mapped fields.

Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!