A customer sends a text and a back and forth conversation runs on autopilot until something risky slips through, a reply that shouldn't have been sent or a message containing content nobody caught in time. Mountain Theory built AI Security to sit inside that gap, checking text before it goes out and flagging anything unsafe, illegal or against policy. Connected to Mobile Message through Zapier, it gives a business a way to screen conversations that would otherwise rely on someone reading every message by hand.

Check Input analyses text a person or a customer has provided for security, policy and compliance risks before it moves further along a workflow, and Validate Output checks an AI-generated response for the same problems before anyone acts on it. Both actions exist to catch the message that a human reviewer would have flagged, only faster and on every single one rather than a spot check.

When a customer texts in, that reply can be run through Check Input first so anything containing sensitive or non-compliant content gets flagged before staff respond to it or forward it on. For a business handling a high volume of inbound texts, that removes the job of eyeballing every reply for a problem that only shows up occasionally but matters every time it does.