A customer sends a text asking about your service, and instead of that message staying stuck in your phone, it can land straight away as a new entry on your ahead landing page for the team to see. ahead is built to be the information hub that keeps everyone up to date, but it only works if what customers are actually saying gets added to it.

Connected to Mobile Message through Zapier, an inbound text or a change in a message's delivery status can create a new external activity on your ahead landing page automatically. Nothing is read back out of ahead into Mobile Message, the connection only pushes what happens by text into the activity feed your team already checks, so a message does not go unnoticed just because nobody happened to open your phone. It is a simple way to make sure a reply by text still shows up somewhere the whole team can see.