A customer books a time, then the team has to remember confirmations, changes, and cancellations. WhatTime can send Schedule Created or Schedule Canceled events through Zapier, allowing Mobile Message to send a plain text confirmation or cancellation notice at the right moment.

Schedule Created is a useful starting point for a booking confirmation, while Schedule Canceled can alert a customer or internal list that the appointment is no longer proceeding. Mobile Message can also create or update a contact from the booking details, so the person is available for future communication. Its actions include Send SMS, Send SMS to List, Create Contact, and Update Contact. WhatTime actions can be triggered by a Mobile Message inbound SMS when an incoming text should cancel or reschedule a reservation, provided the necessary details and action setup are available. Each workflow is configured in Zapier and runs in one direction. It is not a full booking synchronisation, so choose the specific event and result your booking process needs.