Property managers who run guest communication through Hospitable can act on reservation activity without watching the dashboard all day. The most useful event may be a Reservation Updated or Created notification, which can mark a new arrival, a changed stay or an important booking detail. Hospitable can also send a New Message event when a guest writes to you.

Through Zapier, those Hospitable events can trigger Mobile Message actions for timely guest communication. Send an SMS when a reservation is created, or send a message to a reservation when a guest’s Hospitable conversation needs a mobile follow-up. You can also use a New Review event to send a message to an internal number for prompt attention. On the other side, an inbound SMS can publish a guest update through Hospitable’s Send a Message to a Reservation action, where the reservation details are available to the Zap.

This arrangement helps keep guests informed while your team continues using Hospitable for reservations and reviews. It is a set of one-way Zaps rather than a native integration or automatic synchronisation, so each workflow can be limited to the properties, reservations and message types you choose.