Hospitable SMS Integration

Yes — Mobile Message integrates with Hospitable. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Hospitable integration

Property managers who run guest communication through Hospitable can act on reservation activity without watching the dashboard all day. The most useful event may be a Reservation Updated or Created notification, which can mark a new arrival, a changed stay or an important booking detail. Hospitable can also send a New Message event when a guest writes to you.

Through Zapier, those Hospitable events can trigger Mobile Message actions for timely guest communication. Send an SMS when a reservation is created, or send a message to a reservation when a guest’s Hospitable conversation needs a mobile follow-up. You can also use a New Review event to send a message to an internal number for prompt attention. On the other side, an inbound SMS can publish a guest update through Hospitable’s Send a Message to a Reservation action, where the reservation details are available to the Zap.

This arrangement helps keep guests informed while your team continues using Hospitable for reservations and reviews. It is a set of one-way Zaps rather than a native integration or automatic synchronisation, so each workflow can be limited to the properties, reservations and message types you choose.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Hospitable and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A Hospitable reservation is created or changed Hospitable · Reservation Updated or Created
Then Text the property manager with stay details Mobile Message · Send SMS
Use this Zap
When Instant A guest sends a new Hospitable message Hospitable · New Message
Then Text the on-call property manager Mobile Message · Send SMS
Use this Zap
When A guest sends an SMS reply Mobile Message · Inbound SMS Received
Then Send the reply to their reservation Hospitable · Send a Message to a Reservation
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Hospitable supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 4
  • New Message — Triggers when a new message is received.
  • New Review — Triggers when a new review is created.
  • Property Updated or Created — Triggers when a Property is Updated or Created.
  • Reservation Updated or Created — Triggers when a Reservation is Updated or Created.
Actions 3
  • Respond to a Review — Response to a review received for a reservation.
  • Send a Message for an Inquiry — Send a message to a guest for an Inquiry.
  • Send a Message to a Reservation — Send a message to a guest for a Reservation.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Hospitable + SMS: common questions

Can I send an SMS when a Hospitable reservation is made?

Yes. Reservation Updated or Created can trigger Mobile Message’s Send SMS action. You can map reservation information into the text and send it to a manager, cleaner or other operational contact.

Can a guest’s SMS reply be sent to a Hospitable reservation?

Yes. Inbound SMS Received can trigger Send a Message to a Reservation. Your Zap must have the reservation information needed to identify the guest and can then pass the reply into Hospitable.

How do I set up Hospitable SMS alerts through Zapier?

Create the Zap in Zapier with no code. You need accounts with Hospitable, Mobile Message and Zapier, then select a Hospitable trigger, choose the Mobile Message action and test the mapped guest or reservation fields.

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