The integration of TOPdesk with Mobile Message can streamline communication between service departments and customers by sending instant SMS notifications about service requests or updates. This ensures that customers are kept informed in real-time, enhancing their experience and satisfaction.
Australian businesses can use this integration to automate alerts for service issues, allowing teams to promptly address customer needs. By leveraging SMS for urgent messages, organisations can reduce response times and improve overall service effectiveness, leading to happier clients and potentially higher retention rates.
In scenarios like ticket submissions or service resolution updates, combining TOPdesk with Mobile Message enables direct engagement with customers via their preferred communication channel. This approach not only keeps customers in the loop but also reinforces the professionalism of the organisation and its commitment to responsive service.
Exceptional SMS pricing starting at just 2¢ per message with your first purchase, offering great value without compromising on quality.
Send millions of SMS in seconds! We use an Australian mobile carrier for ultra-fast bulk SMS delivery across Australia.
We know how to provide a low-cost, reliable messaging solution for businesses of any size.
Our SMS platform is simple to integrate with your existing application.
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Receive replies and incoming messages directly into your app for seamless two-way communication.
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!