An employee texts through a change of address or an updated bank detail the day before payroll runs, and someone on the admin side has to remember to open Openpaye and key it in before the pay cycle closes. That single text is the event this connection is built around, since it can turn straight into an update inside the payroll system rather than a note that waits for someone to action later.

Paired with Mobile Message through Zapier, an inbound text from staff can trigger Openpaye to create or update an employee record with the detail supplied, or update a contract once someone confirms new terms by SMS. Openpaye also keeps company and establishment records, so the same payroll file that holds employee and contract detail stays aligned with the entity information it was set up with.

This suits payroll teams handling a mix of casual and permanent staff who often update details between formal reviews, texting in a new number, an updated address or a confirmation of accepted contract terms. Rather than that information sitting in a phone until someone remembers it, the reply can push straight through to Openpaye and update the record on the spot, keeping the payroll file current without a separate admin step at the end of the week.