NHANCENOW SMS Integration
Yes — Mobile Message integrates with NHANCENOW. Send and receive SMS from the tools you already use.
✓ 50 FREE SMS credits included when you sign up
About the NHANCENOW integration
Ticket updates can also send a further text when important information changes. Mobile Message can create a contact from the ticket details, add that person to a list, or send a direct SMS. These actions are useful when the support system contains the phone number and your team wants a clear record of who should receive the message.
The Zapier connection uses one NHANCENOW event and one Mobile Message action at a time. It does not create a native ticket synchronisation. Set filters in Zapier so only suitable ticket events send messages, and keep the SMS wording short and practical for the customer.
A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.
What you can automate
Connect NHANCENOW and Mobile Message through Zapier and these run on their own, with no code and no developer.
1.6¢ per SMS on Your First Purchase
Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.
100% Direct-to-Carrier Delivery
Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.
FREE Dedicated Number
Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything NHANCENOW supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 2
- New Ticket Created. — Triggers when a new support ticket is created.
- Ticket Is Update — Triggers when ticket is updated.
Actions 2
- Create Ticket Configuration — Creates Helpdesk Configuration.
- Update Ticket — Updates a ticket.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
NHANCENOW + SMS: common questions
Can NHANCENOW text a customer when a ticket is created?
Yes. Use New Ticket Created. as the NHANCENOW trigger and Send SMS as the Mobile Message action. The Zap can use the ticket’s customer number and details to send a plain text acknowledgement.
Can ticket updates change a Mobile Message contact?
Yes. NHANCENOW’s Ticket Is Update trigger can run Mobile Message’s Update Contact action. Map the available customer information so the contact record reflects the latest details supplied by the helpdesk.
What is needed to connect NHANCENOW and Mobile Message?
You need NHANCENOW, Mobile Message and Zapier accounts. Zapier guides the setup without code. Choose the ticket trigger, select a Mobile Message action, authorise both accounts and test the mapped customer fields.
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